STOCKHEADS — PRIVACY POLICY

Effective Date: November 15, 2026
Website: https://stockheadslive.com

1. Introduction

Welcome to StockHeads.

StockHeads ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, subscribe to our services, or participate in our trading education community.

By using StockHeads, you acknowledge the information practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information when you interact with our services.

Personal Information

• Name and email address

• Account registration information

• Discord username and account identifiers

• Subscription and membership status

• Communications with our support team

• Information voluntarily provided through forms or surveys

Billing and Transaction Information

When purchasing a membership, payment information may be collected and processed by our third-party payment providers.

StockHeads may receive transaction details such as payment status, billing history, subscription dates, and limited payment method information.

We do not intentionally collect or store complete payment card numbers or card security codes on our own servers.

Technical and Usage Information

When you visit our website, we or our service providers may automatically collect:

• IP address

• Browser type and device information

• Operating system

• Website activity and pages visited

• Referral sources

• Cookies and similar tracking information

• Approximate geographic location derived from technical information

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

• Creating and managing memberships

• Processing subscription payments

• Providing access to private Discord channels

• Delivering trade alerts, market research, and educational materials

• Sending important account and billing notifications

• Responding to customer inquiries

• Improving website performance and user experience

• Preventing fraud and unauthorized access

• Complying with legal obligations

• Sending promotional communications where permitted by law

We use personal information only for purposes permitted by applicable privacy laws.

4. Subscription and Payment Processing

StockHeads offers paid subscription services, including a 3-day free trial followed by recurring monthly membership charges.

Payments are processed through authorized third-party payment service providers.

These providers may collect and process billing information according to their own privacy policies and security practices.

StockHeads may access limited transaction information necessary to manage subscriptions, verify payments, resolve billing inquiries, and maintain membership access.

We do not sell members' payment card information.

Subscription cancellation and refund terms are governed by our separate Terms & Conditions.

5. Discord Community and Third-Party Services

StockHeads uses Discord to provide community access, educational discussions, trade alerts, and other membership benefits.

When you connect or use your Discord account, certain information may be processed to verify your membership and provide appropriate access.

This may include your Discord username, account identifier, membership role, and participation in community channels.

Information you voluntarily post in community channels may be visible to other members with access to those channels.

Please avoid sharing sensitive personal information, financial account credentials, or confidential information in public or private community discussions.

Discord independently processes information under its own privacy policy.

StockHeads is not responsible for Discord's independent data processing practices.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze visitor activity, and support website operations.

Cookies may help us:

• Remember website preferences

• Maintain essential website functionality

• Understand visitor behavior

• Measure marketing effectiveness

• Improve website navigation and performance

Some cookies may be provided by third-party website, analytics, or advertising services.

Where required by law, we will request consent before using non-essential cookies.

You may manage cookie preferences through available website controls or your browser settings.

Disabling certain cookies may affect website functionality.

7. Marketing Communications

StockHeads may send promotional emails, community announcements, product updates, and membership offers to individuals who have subscribed or otherwise permitted such communications.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those messages or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending essential service-related notifications, such as payment receipts, security notices, or subscription updates.

We do not sell email subscriber lists to third-party marketers.

8. Information Sharing and Disclosure

We may share personal information with trusted third parties when reasonably necessary to operate our services.

These may include:

• Payment processors

• Website hosting providers

• Discord and community management services

• Email communication platforms

• Website analytics providers

• Technical support and security providers

• Professional advisers and legal authorities where appropriate

We may also disclose information when required by law, to respond to lawful requests, protect our legal rights, investigate fraud, or safeguard our community.

If StockHeads undergoes a merger, acquisition, or sale of business assets, relevant information may be transferred as part of that transaction, subject to applicable law.

StockHeads does not sell personal information for monetary compensation.

Any advertising-related sharing or other disclosures subject to special privacy requirements will be handled in accordance with applicable law.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

These measures may include access controls, reputable service providers, and secure payment processing systems.

However, no online platform, electronic transmission, or storage system can be guaranteed to be completely secure.

Members are responsible for protecting their account credentials and reporting suspected unauthorized access.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, and meet applicable legal obligations.

Retention periods may depend on:

• Whether your membership remains active

• Billing and accounting requirements

• Fraud prevention and security needs

• Legal or regulatory obligations

• Resolution of disputes

• Legitimate operational requirements

When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it, subject to applicable retention obligations.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of eligible personal information

• Request a copy of certain information

• Object to or restrict certain processing activities

• Withdraw consent where processing relies on consent

• Opt out of certain targeted advertising or data-sharing activities

• Appeal certain privacy request decisions where applicable

We will respond to verified privacy requests within the timeframes required by applicable law.

Some information may need to be retained for legitimate legal, financial, or security reasons.

You may submit privacy requests using the contact information provided in this policy.

12. Children's Privacy

StockHeads is intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 18.

If we discover that we have collected personal information from a minor in violation of applicable law, we will take appropriate steps to delete that information.

Parents or guardians who believe a minor has provided personal information may contact us to request its removal.

13. International Users

StockHeads may be accessible to users located in different countries.

Depending on the location of our service providers, personal information may be processed or stored outside your country of residence.

Where applicable law requires safeguards for international data transfers, we will implement appropriate protections.

Users accessing StockHeads from outside the United States should understand that privacy laws and data protection standards may differ between jurisdictions.

14. External Websites and Links

Our website and Discord community may contain links to third-party websites, financial platforms, brokerage services, and educational resources.

These external services operate independently and may maintain their own privacy policies.

StockHeads is not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any external services they access.

15. Changes to This Privacy Policy

StockHeads may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

When changes are made, the effective date at the top of this policy will be updated.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage users to review this policy periodically.

16. Contact Information

For questions about this Privacy Policy, requests involving your personal information, or concerns about how your information is handled, please contact us through our official website.

StockHeads
Website: https://stockheads.io
Privacy Contact: [Insert privacy support email]
Business Operator: [Insert legal business name]
Business Address: [Insert applicable business mailing address]

StockHeads is committed to maintaining responsible information practices and protecting the privacy of its members.